We don't always have an active opening for this exact role, but it's one we regularly hire for as our team grows. If this describes the work you want to do, send us your resume below and we'll reach out if there's a fit.
What You'll Do
- Answer inbound calls from homeowners and businesses requesting electrical service
- Gather job details and schedule appointments based on technician availability and location
- Dispatch technicians for emergency calls and track response times
- Communicate clearly with customers about arrival windows and next steps
- Maintain accurate records in the scheduling system
- Escalate urgent or complex situations appropriately
What We're Looking For
- Strong phone etiquette and clear communication skills
- Comfortable multitasking in a fast-paced environment
- Basic computer and scheduling software proficiency
- Reliable availability, including some evening or weekend shifts for emergency coverage
Nice to Have
- Prior call center, dispatch, or customer service experience
- Experience in home services, trades, or field service scheduling
Interested in This Role?
Send your resume and we'll reach out if there's a fit.
Apply for This RoleOther Customer Service & Operations Roles
Customer Service Representative
Support customers before, during, and after service — answering questions, resolving issues, and making sure every interaction reflects well on our team.
Office Administrator / Scheduler
Keep the back office running — scheduling, permitting paperwork, and day-to-day administrative support for our field and office teams.