We don't always have an active opening for this exact role, but it's one we regularly hire for as our team grows. If this describes the work you want to do, send us your resume below and we'll reach out if there's a fit.
What You'll Do
- Respond to customer inquiries by phone, email, and web form
- Provide accurate information about services, pricing structure, and scheduling
- Follow up with customers after completed jobs to confirm satisfaction
- Resolve complaints or concerns professionally, looping in management when needed
- Maintain accurate customer records and notes
- Support the sales and dispatch teams with administrative tasks as needed
What We're Looking For
- Excellent written and verbal communication skills
- Patient, professional demeanor when handling concerns
- Basic computer proficiency (email, CRM, scheduling tools)
- Strong attention to detail
Nice to Have
- Prior customer service experience, ideally in home services
- Bilingual (English/Spanish) a plus
Interested in This Role?
Send your resume and we'll reach out if there's a fit.
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